That’s right, if you’re looking to cut down on operational costs but could not afford to sacrifice quality of services and production output, you look only to one country that can deliver more value and quicker/larger ROI for your outsourcing dollar – you look to the Philippines.
The Philippines abound with skills and talents that can provide services ranging from Back Office (Accounting, Auditing, Billing and Collection), Sales and Marketing (Inbound and Outbound Telemarketing, Lead Generation, Search Engine Marketing), Customer and Technical Support, and IT Services (Server/DB Management, Remote User Support, Tech Support, Web Design and Development). All of these talents can be supplied and the services can be fulfilled by OSDC (Outsourcing Services Delivery Center) from its Operations Center in Davao City, Philippines.
As one of the primary sources of outsourcing services, the Philippines has won the 2009 Offshoring Destination of the Year category at the 4th National Outsourcing Association (NOA) Awards held October 15 at Park Plaza Riverbank in London. The Philippines bested Egypt, Malaysia, Russia and Sri Lanka among others. This is the second time that the country bagged the prestigious award category. The first time was in 2007. (Report fromwww.bpap.org on October 20, 2009).
And as one of the top outsourcing destinations in the Philippines, Davao City has ranked No. 4 among the Top Ten Next Wave Cities for BPO in a research conducted by the Business Processing Association of the Philippines or BPAP (Please see separate story. Click here).