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Outsourcing Insights

This category contains 9 posts

DTI: PH can become artificial intelligence powerhouse

Instead of fearing artificial intelligence (AI), a supposed threat to the country’s thriving business process outsourcing (BPO) industry, the Philippines can position itself as a global AI hub, Trade Secretary Ramon Lopez said. In a recent chance interview, Lopez said the Department of Trade and Industry would soon launch an initiative to train the country’s … Continue reading

PHL, UK agree to deepen economic ties

First published on BusinessMirror The Philippines and the United Kingdom convened the first Philippines-United Kingdom Economic Dialogue on March 21, 2019, in Makati City. The inaugural dialogue was led by Department of Trade and Industry (DTI) Undersecretary Ceferino Rodolfo and British Ambassador Daniel Pruce. The dialogue marked a milestone in bilateral economic relations as both … Continue reading

Nearly 80 Percent of Companies That Outsource Accounting Are Likely to Refer Their Accountants, According to New Survey From Bill.com and CPA.com

The 2018 Client Accounting Services (CAS) Survey shows outsourced accounting yields greater client satisfaction   PALO ALTO, Calif.–(BUSINESS WIRE)–A new survey finds that businesses using an accounting firm’s client advisory services (CAS) report higher profits and greater financial insights. These clients are more satisfied with their accounting firms, with nearly 80 percent likely to provide … Continue reading

The Human Side Of Outsourcing

For obvious reasons, companies in highly developed economies outsource some of their business functions to countries like the Philippines to save on costs particularly on human resources. The need to achieve improved profitability and thus satisfy investors’ expectations have led companies to outsource repeatable and non-core tasks to service providers offshore. For the most part, … Continue reading

Top Ten Lessons on People

Hire people who share your values and make sure they understand that they can reach their goals by helping you and your company reach its goals; Look for people who are flexible, adaptable, willing to take risks, innovative, comfortable with change, and want to keep learning. They are the people who will propel your company’s … Continue reading

Outsourcing To The Philippines For The First Time?

You have never tried outsourcing, much less outsourcing to the Philippines. But you are looking at it as a very viable option right now. How do you go about it and what do you need to do and be wary of to make it work? Your Intentions Let’s face it, the main reason you really … Continue reading

The Inevitable Obsolescence of Business Process Outsourcing

(And Why You Should Outsource Business Function, Not Just Process) It’s inevitable, Business Process Outsourcing (BPO), as we know it, will eventually become obsolete.  BPO is overrated. Just sift through a lot of complaints about bad services being received by companies from Western countries who decided to outsource some of their business processes to Asia. … Continue reading

Tried and Tested Rules For Effective Customized Offshore Outsourcing

Offshore Outsourcing is not just a fad. It is here to stay because it is already a necessity.  It is no longer limited to the big corporations only and is actually now becoming more critical to small and medium enterprises. If you are a medium-sized company operating in a very competitive environment, it’s already a … Continue reading

Outsourcing Services Delivered From Philippines

That’s right, if you’re looking to cut down on operational costs but could not afford to sacrifice quality of services and production output, you look only to one country that can deliver more value and quicker/larger ROI for your outsourcing dollar – you look to the Philippines. The Philippines abound with skills and talents that … Continue reading